Protecting your privacy and your personal data is an important aspect of the way we do business, organise and conduct our activities both online and offline.
artideas-shop.gr processes Personal Data lawfully, as it collects and processes them exclusively for specified, explicit and legitimate purposes and only to the extent necessary for the implementation of these purposes. It shall ensure that the data it keeps are accurate and up to date, seeking to this end the assistance of the data subjects, i.e. the natural persons to whom the data relate, and shall keep the data for as long as necessary for the achievement of the specific purposes. Processing of such data means any operation carried out in relation to such data, whether or not by automated means.
Meaning of Personal Data
The term ‘personal data’ means any information relating to the data subject, namely any natural person to whom the data relate and whose identity is known or can be ascertained. Such data include, for example, the customer’s name and address, mobile and landline telephone number, email address, order delivery address and usage data such as username, password and IP address. Our company does not manage and store any sensitive personal data such as Identification Card Number, Tax Identification Number or Credit Card Number in the transactions of its customers through its online store.
How to collect/enter data
The artideas-shop.gr registers in the above file the data that customers voluntarily declare at the time of placing their order (or before that by entering our website) and which are necessary under Greek law for the sale, invoicing and delivery of products.
Thus, it registers the name of each customer, his address, his e-mail address, while only if an invoice is requested then the VAT number and the tax office of the customer are also registered.
The management and protection of our customers’ personal data is governed by these terms, by the provisions of the General Data Protection Regulation 2016/679 of the European Parliament and of the Council and by the relevant Greek legislation (Law 2472/1997 as amended and in force). Our Company has taken all necessary measures to maintain the confidentiality of information concerning our customers.
Personal Data Security
Artideas-shop.gr has taken every appropriate technical and organizational means to protect the personal data of its customers and we are committed to keeping them safe and take all necessary and reasonable precautions. We use strict procedures and security measures to prevent any unauthorised access to them. In our effort to protect the personal information and data you provide on the Website, we follow generally accepted industry procedures and use commercially available means, as well as adapt all procedures (physical and electronic, including but not limited to firewall, antivirus, backup) to protect personal data. If you choose to pay by credit card during your transaction with the store, the Bank with which our store cooperates undertakes to complete the commercial transaction and ensure the security of your transaction by redirecting you to its secure and protected page.
However, despite all the effort we make, artideas-shop.gr cannot guarantee the absolute security of the data during transmission or storage on the Internet. If you have any reason to believe that your account or data is not secure, please contact us immediately.
Processing of Personal Data
The artideas-shop.gr processes personal data for the main purpose of supporting, promoting and executing the contractual relationship with its customers and especially for the proper execution of their orders and their proper support from our Company’s side as well as for communicating with them about the products offered.
The personal data that we collect from you depending on the content of your interaction with the website and whether or not you proceed with an order, artideas-shop.gr processes them for the following purposes:
- the creation of your Account on coolclub.gr through which you can track the progress of your order, the history of your orders on coolclub.gr. etc.,
- our communication with you via SMS, voice call, email, fax, post and/or any other means of communication regarding the transactions between us e.g. to ensure that we can contact you to complete, dispatch and deliver your order,
- to send to you at the e-mail address you have filled in, informative, advertising and promotional material regarding the products and services of artideas-shop.gr, including its cooperation with third parties,
- to respond to questions and comments from you via email or social media,
- to notify you of any changes to products, prices, services and/or loyalty rewards that may be made by SMS, voice call, email, fax, post and/or any other means of communication,
- to help us develop and improve our products and services; and
- to ensure that the content of our websites is presented in the most effective way for you and your computer.
artideas-shop.gr explicitly follows all the rules governing the principles of personal data protection and provided by the relevant laws and international conventions and will not make any improper use of personal data.
The Customer acknowledges and accepts that artideas-shop.gr has the right to transmit his/her personal data to any affiliated company and service and product provider for any of the above purposes of processing personal data, as well as for operational and computerized service, for statistical or historical reasons. At the same time, our company may transmit the personal data of its customers to the competent national and tax authorities in order to fulfil its legal obligations, to credit institutions through which the payments of transactions with its customers are executed or from which it receives financing, as well as to external partners or consultants (e.g. accountants) in the framework of a specific cooperation based on an agreement that ensures the protection of your personal data. The company shall ensure that those carrying out any processing on its behalf meet the requirements and provide sufficient assurances that appropriate technical and organisational measures are in place to ensure that your rights are protected. We would also like to inform you that our company does not transfer data across borders.
Data Retention Time
The company keeps the personal data of its customers for as long as required by the tax provisions governing its transactions with customers, which in any case shall not exceed 10 years.
Right of Access and Deletion
The customers of the company have the right at any time to have access to their personal data held by artideas-shop.gr and they reserve the right to request in writing the rectification, deletion, restriction, opposition to their processing by sending an email to the address
[email protected]. artideas-shop.gr may refuse the deletion, restriction or opposition if these data are necessary for the execution of an order, the collection of a claim of the company or compliance with tax or other legal provisions. In any case, customers have the right to contact the competent personal data protection authority and to lodge a complaint about our procedures and measures for the protection of their personal data.
Acknowledges, accepts and gives its consent that the Company has the right to transmit its personal data to any partner company and service and product provider for operational and computer service purposes, the processing of transactions, for statistical or historical purposes, or to law enforcement and supervisory authorities under legal provisions for the prosecution of criminal acts.
All personal data, which are collected by the online store artideas-shop.gr are the minimum absolutely necessary for the
Our customers are not obliged to provide us with their personal data, but any refusal to do so will prevent us from fulfilling their order or offering them any other service.
Cookies are small text files that are stored in our browser when we browse the internet. Their purpose is to notify the website visited by the user of his/her previous activity. They usually describe our details such as our user name and password so that when we visit the same site later, it will “remember” us for our convenience and we won’t have to log in again.
Cookies help us to collect information necessary to measure the effectiveness of our website, to improve and upgrade its content, and to measure the effectiveness of the presentation and visibility of our website on third party websites. No cookie file used on our website collects information that personally identifies you and does not take note of any document or file from your computer.
The User has the possibility to delete cookies through his/her browser at any time. The information that cookies collect may include the type of browser you are using, the type of computer, its operating system, internet service providers and other such information. If you choose to disable cookies, some parts of the website may not function properly
Changes to this Policy
We reserve the right to change this policy at any time without notice. These changes will be effective immediately, so you should check these terms periodically for any changes.
If a customer has any questions about the company’s policy on personal data, he or she can contact us by sending an e-mail to [email protected], and any modification of the terms of our policy will be published immediately on our website.